We have the answers you are looking for...

1. What is required for a UCA appointment?
2. How do I obtain a UCA appointment?
3. Why is “Service is our Strength” UCA's trademark?
4. On questionable risk applications, how should a Broker communicate with the UCA Underwriter?
5. Why does UCA charge an inspection fee?
6. Are any of UCA's policies auditable?
7. Is there a minimum earned premium on a UCA policy?
8. What methods of payment does UCA currently offer?
9. What is the time allowed for a Cancellation Notice?
10. What is the Loss Run request procedure?
11. What is UCA’s Property capacity?
12. How does UCA handle multi-location risks?
13. When a submitted application does not meet UCA's Preferred Program Standard, will a Surplus Lines Market quote be provided automatically ?
   
 

Q. What is required for a UCA appointment?
Insurance agency in good standing and minimum one year experience. E&O liability minimum limit of $1 million, license in the State that UCA operates.
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Q. How do I obtain a UCA appointment?

• Download the Broker’s questionnaire Appointment Questionaire
• E-mail the completed questionnaire to Barry Colburn or the branch manager of your State
Contact Information
• Or, feel free to contact Barry Colburn or any branch manager.
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Q. Why is "Service is our Strength" UCA's trademark?
• Our prompt turnaround on quotes.
• We listen to and are considerate of our Brokers' requests.
• Fast policy issuance
• The accessibility of management when problems occur.
• Loss control suggestions and recommendations.
• Personal contact with each & every Broker.
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Q. On questionable risk applications, how shoud a Broker communicate with the UCA Underwriter?
• Ask for pre-inspection before binding
• Ask for indication of premium
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Q. Why does UCA charge an inspection fee?
• UCA inspects each & every risk, new or renewal with no exceptions
• UCA offers suggestions and recommendations for loss prevention
• UCA inspectors many times have language assistance
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Q. Are any of UCA's policies auditable?
No, no audit will be issued on any UCA policy.
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Q. Is there a minimum earned premium on a UCA policy?
There is no minimum earned premium on UCA policies, but the inspection fee is fully earned upon the effective date.
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Q. What methods of payment does UCA currently offer?
• Monthly statement
• EZ Pay Plan EZ Pay
• Occasionally a deposit is required
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Q. What is the time allowed for a Cancellation Notice?
• Cancellation for underwriting reasons may only be done within 60 days of the effective date and must give 30 days notice.
• Cancellation for non-compliance of mandatory recommendations may only be done within 60 days of the effective date and must give 30 days notice.
• Cancellation for non-payment of premium is 10 days notice
• Cancellation can be requested by the broker or the insured. Original policy or signed Cancellation/ Policy Release must be presented with request, and may not be back dated for more than 10 days.
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Q. What is the Loss Run request procedure?
Fax or e-mail your request to your Underwriter with detailed policy information. The Loss Run will be provided within 10 working days.
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Q. What is UCA’s Property capacity?
Although UCA will only insure property with 4 stories or fully sprinkled to 7 stories, UCA’s capacity is 75 million
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Q. How does UCA handle multi-location risks?
We may issue separate policies for each location or one policy with multi-locations according to the request of the Broker. Multi-location credits will be applied on both methods.
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Q. When a submitted application does not meet UCA's Preferred Program Standard, will a Surplus Lines Market quote be provided automatically?
YES, the affiliated Pacific Excess will provide you with a quote from their available markets.
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Copyright 2009 by UCA General Insurance Services, Inc.